{"id":17794,"date":"2024-06-12T23:57:08","date_gmt":"2024-06-12T23:57:08","guid":{"rendered":"https:\/\/grupoandersons.com\/en\/?page_id=17794"},"modified":"2025-02-08T00:04:21","modified_gmt":"2025-02-08T00:04:21","slug":"aviso-de-privacidad","status":"publish","type":"page","link":"https:\/\/grupoandersons.com\/en\/aviso-de-privacidad\/","title":{"rendered":"Aviso de privacidad"},"content":{"rendered":"\t\t
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Notice of Privacy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIn compliance with the Federal Law on Protection of Personal Data Held by Private Parties (the\n\u201cLaw\u201d), the company called \u201cGRUPO ANDERSON'S OPERADORA\u201d, SA de CV, a company named as\n(\u201cGRUPO ANDERSON'S\u201d), with address located at Avenida Bonampak, Puerto Canc\u00fan,\nSupermanzana 3, Manzana 27, Lot D1 2, Edificio Nido, Floor 5, Postal Code 77500, Canc\u00fan Q. Roo,\nin the city of Canc\u00fan, Quintana Roo, are responsible for the use and protection of your Personal\nData, and in this regard we inform you of the following:\n\n

\n\nYour data will be collected and processed under the principles of legality, consent, information,\nquality, purpose, loyalty, proportionality and responsibility, in accordance with the provisions of\nthe aforementioned Law.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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For what purposes will we use your Personal Data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe will use the Personal Data that we collect from you for the following purposes that are\nnecessary for the provision of our Services and the development of our activities:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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PRIMARY PURPOSES:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tFor the provision of the Services offered by GRUPO ANDERSON'S, (hereinafter the \u201cServices\u201d). To\ncollect and bill our Services. Evaluate the quality of our Services. Address your opinions,\ncomplaints and\/or suggestions. Give you discounts in Restaurants. Contact you by telephone,\nemail, ordinary mail and any other means in relation to the Company's informational and\npromotional purposes. Fill out the forms known as \u201cSurvey Pocket\u201d. To comply with legal\nprovisions and obligations derived from the legal relationship that GRUPO ANDERSON'S has with\nClients.\n\n

\n\nAdditionally, we will use your personal information for the following purposes that are not\nnecessary for the requested service, but that allow and facilitate us to provide you with better\nservice:\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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SECONDARY PURPOSES:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tGastronomic News. Advertising and Promotions. Sending invitations to our events and advertising\nnotices. Gifts. Filling out Customer Satisfaction surveys. Statistical and internal analysis purposes.\n\n

\n\nIf you do not agree with the processing of your Personal Data being processed for secondary\npurposes, you may let us know your refusal through a free letter, sending it in writing to the\naddress of GRUPO ANDERSON'S located at: Avenida Bonampak, Puerto Canc\u00fan, Supermanzana 3,\nManzana 27, Lot D1 2, Edificio Nido, Piso 5, Postal Code 77500, Canc\u00fan Q. Roo, in the city of\nCanc\u00fan, Quintana Roo, or by email to the following address: avisodeprivacidad@andermail. com,\nexpressing your refusal to process your Personal Data, in the terms detailed below for the exercise\nof the ARCO Rights that assist you as the Owner.\n\n

\n\nRefusal to use your Personal Data for these secondary purposes may not be a reason for us to\ndeny you the products and services you request or contract with us.\n\nIf you do not express your refusal to process your Personal Data for secondary purposes, we will\nunderstand that you have given us your consent.\n\n

\n\nThe temporality of the handling of the Personal Data of the Holders will depend on the\nrelationship they have with GRUPO ANDERSON'S, as well as the obligations required by current\nlegislation, the competent authorities and the internal policies of GRUPO ANDERSON'S.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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What Personal Data will we use for these purposes?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tTo carry out the purposes described in this Privacy Notice, we will use the following Personal Data:\n\n

\n\n\u2013Identification data, such as Full Name (official identification with photograph), place and Date of\nBirth, Age, Sex, Photograph, Landline or Mobile Telephone Number (individual), Fax (individual),\nAddress (individual and tax), the image of the Owner upon entering the ANDERSON'S GROUP\nfacilities through video surveillance and security cameras), email, marital status, Federal Taxpayer\nRegistry (RFC), Unique Population Registry Code (CURP).\n\n

\n\n\u2013Work Data, such as Occupation or professional activity, Work landline or mobile phone number,\nWork Email, Work Fax.\n\n

\n\n\u2013Billing data, bank reference, tax address, RFC.\n\n

\n\nAt GRUPO ANDERSON'S we do not handle or request sensitive Personal Data; understood as such:\nthose Personal Data that affect the most intimate sphere of its Owner, or whose improper use\nmay give rise to discrimination or entail a serious risk for the Owner. In particular, those that may\nreveal aspects such as racial or ethnic origin, present and future health status, genetic information,\nreligious, philosophical and moral beliefs, union membership, political opinions, sexual preference\nare considered sensitive.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Who do we share your personal information with and for what purposes?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tWe inform you that your Personal Data is shared within the country with the following people,\ncompanies, organizations and authorities other than us, for the following purposes:\n\n

\n\nRecipient of Personal Data \/ Purpose:\n\n

\n\nProvider of Database Services by electronic means \/ Electronic Surveys. Local, State and Federal\nAuthorities, as well as various Public agencies and those indicated by law \/ Compliance with\nobligations indicated by law. \/ Other Restaurants and stores of the Anderson's Group \/ Service.\nYour bank \/ If applicable, to charge for our Services by credit and debit card.\n\n

\n\nI consent and authorize my Personal Data to be processed and transferred in accordance with the\nprovisions of this Privacy Notice.\n\nIf you do not express your refusal for such transfers, we will understand that you have granted it\nto us.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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What are the rights of the Owner of Personal Data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIn accordance with the provisions of the Federal Law on Protection of Personal Data Held by\nPrivate Parties, as of January 6, 2012, you may, as the Owner of Personal Data, exercise the rights\nof access, rectification, cancellation and opposition, which They are known under the acronym\n\u201cARCO Rights\u201d (as long as it is legally appropriate). Likewise, you can revoke, at any time, the\nconsent that you have granted and that is necessary for the processing of your Personal Data, or\nlimit the use or disclosure thereof. In all cases in which your request is appropriate, the delivery of\nPersonal Data will be free of charge, and you must only cover the justified shipping costs or the\ncost of reproduction in copies or other formats that are generated as indicated by the Law of The\nmatter.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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How can you access, rectify or cancel your Personal Data, or oppose its use?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYou have the right to know what Personal Data we have about you, what we use it for and the\nconditions of use we give it (Access). Likewise, it is your right to request the correction of your\npersonal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it\nfrom our records or databases when we consider that it is not being used in accordance with the\nprinciples, duties and obligations provided for in the regulations (Cancellation); as well as oppose\nthe use of your Personal Data for specific purposes (Opposition). These rights are known as ARCO\nrights.\n\n

\n\nTo exercise any of the ARCO Rights, it is necessary that you send the request in writing to GRUPO\nANDERSON'S, at its address located at: Avenida Bonampak, Puerto Canc\u00fan, Supermanzana 3,\nManzana 27, Lote D1 2, Edificio Nido, Piso 5, Postal Code 77500, Canc\u00fan Q. Roo, in the city of\nCanc\u00fan, Quintana Roo, or via email to the address avisodeprivacidad@andermail.com , which we\nrequest you confirm by telephone to guarantee its correct reception. If you require any help or\nadvice from us, we ask you to be so kind as to call (998) 193 17 00 al 20, Ext. 2012 from Monday to\nFriday from 09:00 am to 01:30 pm, and from 03:00 am to 01:30 pm. 00 pm, to 06:00 pm\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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How can you revoke your consent to the use of your Personal Data?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tYou can revoke the consent that, where applicable, you have given us for the processing of your\nPersonal Data. However, it is important that you keep in mind that not in all cases we will be able\nto respond to your request or terminate the use immediately, since it is possible that due to some\nlegal obligation we will be required to continue processing your Personal Data. Likewise, you must\nconsider that for certain purposes, the revocation of your consent will mean that we will not be\nable to continue providing you with the service you requested from us, or the conclusion of your\nrelationship with us.\n\n

\n\nTo revoke your consent you must submit your request at our offices located at: GRUPO\nANDERSON'S, at your address located at: Avenida Bonampak, Puerto Canc\u00fan, Supermanzana 3,\nManzana 27, Lote D1 2, Edificio Nido, Piso 5, Postal Code 77500, Canc\u00fan Q. Roo, in the city of\nCanc\u00fan, Quintana Roo, or via email to avisodeprivacidad@andermail.com , which we request\nconfirmation by telephone to guarantee its correct reception. If you require any help or advice\nfrom us, we ask you to be so kind as to call (998) 193 17 00 al 20, Ext. 2012 from Monday to Friday\nfrom 09:00 am to 01:30 pm, and from 03:00 am to 01:30 pm. :00 pm, to 06:00 pm\n\n

\n\nThe revocation of consent can be carried out at any time, without retroactive effects being\nattributed. To begin the revocation process, you must precisely indicate the consent that you wish\n\nto revoke, in writing sent to the address indicated above or to the email:\navisodeprivacidad@andermail.com. The request, in writing and\/or electronic, for access,\nrectification, cancellation or opposition, must contain and accompany the following:\n\n

\n\nThe name of the Owner and address or other means to communicate the response to your\nrequest. The documents that prove the identity or, where applicable, the legal representation of\nthe Owner. The clear and precise description of the Personal Data with respect to which one seeks\nto exercise any of the aforementioned rights, and Any other element or document that facilitates\nthe location of the Personal Data. In the case of rectification requests, the Owner must indicate\nthe modifications to be made and provide the documentation that supports his request.\nANDERSON'S GROUP will notify the Owner within twenty business days, counted from the date on\nwhich the request for access, rectification, cancellation or opposition was received, the\ndetermination adopted so that, if appropriate, it is made effective within the fifteen days following\nthe date on which the response is communicated. In the case of requests for access to Personal\nData, delivery will proceed, after accreditation of the identity of the applicant or legal\nrepresentative, as appropriate. The deadlines referred to above may be extended only once for an\nequal period; as long as the circumstances of the case justify it.\n\n

\n\nThe obligation to access information will be fulfilled when the Personal Data is made available to\nthe Owner; or, by issuing simple copies, electronic documents or any other means that GRUPO\nANDERSON'S provides to the Owner.\n\n

\n\nIn the event that the Owner requests access to the data from a person who is presumed to be\nresponsable and this person turns out not to be responsible, it will be sufficient for the Owner to\nbe so informed by any of the printed media (letter of non-reliance). or electronic (email, optical\nmedia, etc.), to consider the request fulfilled.\n\n

\n\nANDERSON'S GROUP may deny access to Personal Data, or make rectification or cancellation or\ngrant opposition to the processing thereof, in the following cases:\n\n

\n\nWhen the applicant is not the Owner of the Personal Data, or the legal representative is not duly\naccredited to do so. When the applicant's Personal Data is not found in its database. When the\nrights of a third party are injured. When there is a legal impediment, or the resolution of a\ncompetent authority, that restricts access to Personal Data, or does not allow rectification,\ncancellation or opposition thereof. When the rectification, cancellation or opposition has been\npreviously made. The afore mentioned refusal may be partial in which case GRUPO ANDERSON'S\nwill carry out the access, rectification, cancellation or opposition required by the Owner.\n\n

\n\nIn all the above cases, GRUPO ANDERSON'S must inform the reason for its decision and\ncommunicate it to the Owner, or, where applicable, to the legal representative, within the\ndeadlines established for this purpose, by the same means by which the request was carried out. ,\naccompanying, where appropriate, the relevant evidence.\n\n

\n\nANDERSON'S GROUP will not be obliged to cancel Personal Data when:\n\n

\n\nIt refers to the parties of a Private, social or administrative Contract and is necessary for its\ndevelopment and fulfillment. They must be treated by legal provision. Obstruct judicial or\nadministrative actions linked to tax obligations, the investigation and prosecution of crimes or the\n\nupdating of administrative sanctions. They are necessary to protect the legally protected interests\nof the Owner. Are necessary to carry out an action based on the public interest. They are\nnecessary to comply with an obligation legally acquired by the Owner. If the cancellation is\nappropriate, GRUPO ANDERSON'S will establish a blocking period with the sole purpose of\ndetermining possible responsibilities in relation to its treatment until the legal or contractual\nlimitation period thereof, and notify the Owner or his representative in the response to the\nrequest. of cancellation, which is issued within a period of twenty business days, carry out the\nblocking within a period of fifteen business days and once the blocking period has elapsed, carry\nout the corresponding deletion.\n\n

\n\nThe blocking period will be until the corresponding legal or contractual limitation period.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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How can you limit the use or disclosure of your personal information?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tIn order for you to limit the use and disclosure of your personal information, we offer you the\nfollowing means:\n\n

\n\n1) Your registration in the Public Registry to Avoid Advertising, which is in charge of the Federal\nConsumer Protection Agency, so that your Personal Data is not used to receive advertising or\npromotions from companies of goods or services. For more information about this registry, you\ncan consult the PROFECO Internet portal, or contact it directly.\n\n

\n\n2) Your registration on the exclusion list \u201cANDERSON'S GROUP EXCLUSION LIST\u201d, so that your\nPersonal Data is not processed for marketing, advertising or commercial prospecting purposes by\nus. For more information, call the telephone number (998) 193 17 00 al 20, Ext. 2012 from\nMonday to Friday from 09:00 am to 01:30 pm, and from 03:00 pm to 06:00 pm, or send a email to\nthe following address avisodeprivacidad@andermail.com .\n\n

\n\nThe use of tracking technologies on our Internet portal.\n\n

\n\nOn our Internet portal we may use \u201ccookies\u201d, \u201cweb beacons\u201d and\/or similar technological\nelements, to obtain information, such as the following: (a) your browser type and operating\nsystem; (b) internet pages you visit; (c) links you follow; (d) IP address; (e) sites you visited before\nentering ours; (f) user recognition; (g) detect salient information; and (h) measure some traffic\nparameters. The \u201chelp\u201d button, found on the toolbar of most browsers, will tell you how to\nprevent accepting new cookies, how to have the browser notify you when you receive a new\ncookie, or how to disable all cookies.\n\n

\n\nThere are several sites on the ANDERSON'S GROUP page that may connect to other websites that\ndo not operate under the ANDERSON'S GROUP privacy policies; When you connect to other\nwebsites, GRUPO ANDERSON'S privacy practices as well as this Notice are no longer valid. We\nencourage users to review the privacy policies and applicable Notice of each site before disclosing\nany personally identifiable information.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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How can you find out about changes to this Privacy Notice?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tThis Privacy Notice may undergo modifications, changes or updates derived from new legal\nrequirements; of our own needs for the products or Services we offer; of our privacy practices or\nchanges in our business model, or for other reasons.\n\n

\n\nWe reserve the right to change this Privacy Notice at any time at the discretion of its\nadministrators. The latest update to the Privacy Policies, as well as any changes to the Privacy\nNotice, can be consulted at the address of the Company cited at the beginning of this Privacy\nNotice, or in the cashier or reception area of \u200b\u200bany of our establishments, without that it is\nnecessary to communicate said modification to you individually.\n\n

\n\nIf the Owner provides their Personal Data it means that they have read, understood and accepted\nthe terms set forth above.\nTherefore, I grant my consent for my Personal Data to be processed in accordance with the terms\nand conditions reported in this Privacy Notice.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Notice of Privacy In compliance with the Federal Law on Protection of Personal Data Held by Private Parties (the \u201cLaw\u201d), the company called \u201cGRUPO ANDERSON'S OPERADORA\u201d, SA de CV, a company named as (\u201cGRUPO ANDERSON'S\u201d), with address located at Avenida Bonampak, Puerto Canc\u00fan, Supermanzana 3, Manzana 27, Lot D1 2, Edificio Nido, Floor 5, Postal […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-17794","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAviso de privacidad - Grupo Anderson's EN<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/grupoandersons.com\/en\/aviso-de-privacidad\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aviso de privacidad - 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